Effective Date: Saturday, 18 April 2026
Our website address is: https://assureloans.com
INTRODUCTION
Assure Loans (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address, and Social Security Number (when required for loan processing).
- Financial Information: Income, employment status, credit score range, assets, debts, and other financial data necessary to process mortgage applications.
- Property Information: Details about the property you are purchasing or refinancing.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and evaluate your mortgage application.
- Communicate with you about your loan status and related services.
- Comply with legal and regulatory requirements, including those set by federal and state mortgage lending laws.
- Improve our website and services.
- Send you marketing communications (with your consent).
- Prevent fraud and ensure the security of our systems.
3. Sharing Your Information
We may share your information with:
- Lending Partners: Banks, credit unions, and other financial institutions to facilitate your mortgage application.
- Service Providers: Third-party vendors who assist us with credit checks, appraisals, title services, and other mortgage-related functions.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets. We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your personal and financial information, including SSL encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Security Measures Include:
- Encryption: We use 256-bit SSL/TLS encryption to protect data transmitted between your browser and our servers.
- Secure Storage: All sensitive financial data is encrypted at rest using industry-standard encryption protocols.
- Access Controls: Access to your personal information is restricted to authorized personnel only, with role-based access controls and multi-factor authentication.
- Regular Security Audits: We conduct regular security assessments and vulnerability testing to identify and address potential risks.
- Employee Training: Our staff undergoes regular training on data protection and security best practices.
- Secure Disposal: When information is no longer needed, we securely dispose of it in accordance with applicable regulations.
Despite these measures, you should be aware that no security system is impenetrable. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately of any unauthorized access to your account.
5. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information (subject to legal retention requirements).
- Opt out of marketing communications at any time.
- Request a copy of your data in a portable format.
- To exercise any of these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable basic features like page navigation and access to secure areas.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us optimize our site’s performance.
- Functional Cookies: These cookies allow our website to remember your preferences (such as language or region) and provide enhanced features.
- Analytics Cookies: We use analytics services (such as Google Analytics) to understand user behavior and improve our services.
- Marketing Cookies: With your consent, we may use marketing cookies to deliver personalized advertisements and measure their effectiveness.
Managing Cookies: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete cookies already stored on your device. Please note that disabling cookies may affect the functionality of certain parts of our website. For more information about managing cookies, visit your browser’s help section.
Third-Party Cookies: Some cookies may be placed by third-party service providers we work with, such as analytics platforms or advertising networks. These third parties may use cookies to track your activity across multiple websites. We do not control these cookies and recommend reviewing the privacy policies of these third parties.
7. Third-Party Links and Services
Our website may contain links to third-party websites, including social media platforms, lender websites, credit bureaus, and other financial service providers. These third-party sites have their own privacy policies and terms of service, which may differ from ours.
We are not responsible for the privacy practices, content, or security of any third-party websites. When you click on a link to leave our website, we encourage you to carefully review the privacy policy of any site you visit. Your interactions with third-party sites are governed solely by their respective policies.
Third-Party Service Providers: We work with trusted third-party service providers to deliver various aspects of our mortgage services, including:
- Credit Reporting Agencies: To obtain your credit report and score as part of the loan application process.
- Appraisal Services: To evaluate the value of the property you are purchasing or refinancing.
- Title Companies: To conduct title searches and provide title insurance.
- E-Signature Platforms: To facilitate secure electronic document signing.
- Payment Processors: To handle secure payment transactions.
- Marketing and Analytics Tools: To analyze website traffic and improve our marketing efforts.
These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared. We carefully vet all third-party partners to ensure they maintain appropriate security and privacy standards.
8. SMS Messaging Privacy Policy
Assure Loans values your privacy.
- Data Usage: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out: To stop receiving messages, text STOP at any time.
- Support: For help, contact us at info@assureloans.com or visit www.assureloans.com or reply with HELP.
SMS Terms and Conditions
By opting in to receive messages, the end user agrees to receive communications from ASSURE LOANS regarding GENERAL COMMUNICATIONS and CUSTOMER SUPPORT.
Message frequency may vary. Message and data rates may apply.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.
10. Data Retention
We retain your personal and financial information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Retention Periods:
- Active Applications: Information related to active loan applications is retained throughout the application and closing process, and for a period of time thereafter as required by law.
- Closed Loans: After a loan closes, we retain records for at least seven years in ccordance with federal record keeping requirements under the Real Estate Settlement Procedures Act (RESPA) and other applicable regulations.
- Inactive Accounts: If you do not proceed with a loan application, we may retain your information for up to three years for business and regulatory purposes.
- Marketing Communications: If you have opted in to receive marketing communications, we will retain your contact information until you opt out or request deletion.
After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with our data disposal procedures. However, we may retain certain information longer if required by law, necessary to protect our legal rights, or to comply with regulatory audits.
11. International Data Transfers
Assure Loans primarily serves clients within the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located.
By using our services, you consent to the transfer of your information to the United States. The United States may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy, regardless of where it is processed.
12. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and third parties with whom we share your information.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements, fraud prevention, or completing transactions).
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. However, Mortgage Depot does not sell personal information to third parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within 45 days. You may designate an authorized agent to make a request on your behalf, provided they have written permission to do so.
13. Other State Privacy Rights
Depending on your state of residence, you may have additional privacy rights under state laws.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any significant changes by posting the new policy on this page with an updated eƯective date at the top of the document.
For material changes that significantly affect how we collect, use, or share your personal information, we may provide additional notice, such as:
- Sending an email notification to the email address associated with your account.
- Displaying a prominent notice on our website homepage.
- Requiring you to acknowledge the updated policy before continuing to use our
services.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
15. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Assure Loans
NMLS #1809591
Email: info@assureloans.com
Phone: 248-929-5764